Privacy Policy

Effective Date: 20th October 2023

At Xaigi Technology Pvt Ltd, we are dedicated to protecting your privacy and ensuring the security of your data. This Privacy Policy outlines the information we collect, how we use it, and the measures we take to safeguard your data while you use our SaaS-based data visualization and analytics platform hosted at analytics.xaigi.tech (the “Service”). By using our platform, you agree to the terms outlined in this Privacy Policy.

• Information We Collect

• Personal Information:
  We may collect personal information, such as your name, email address, contact details, and other identifiers, when you create an account or communicate with us. This information is collected for authentication, communication, and providing you with access to our services.

1. 1. 1. Usage Information:
         We collect data related to your usage of the Service, such as the features you access, the data you upload or analyze, and your interactions with the platform. This information helps us improve the quality of our service and provide support when needed.
      2. Cookies and Similar Technologies:
         We use cookies and similar technologies to collect information about your usage of the Service and improve your experience. Cookies are small text files stored on your device, and they help us remember your preferences, track your session, and offer personalized content.

• How We Use Your Information

1. 1. 1. Providing and Improving the Service:
         We use the information collected to deliver, maintain, and enhance the Service. This includes processing your data for data visualization and analytics, as well as improving the platform’s functionality.
      2. Communication:
         We may use your contact information to communicate with you regarding your account, updates, promotions, or service-related matters. You can opt out of promotional communications at any time.
      3. Legal Compliance:
         We may process your information as required by law, including responding to legal requests, enforcing our policies, or protecting our rights, privacy, and safety, or those of others.
   2. Data Sharing:
      We do not share your personal information with third parties for marketing purposes. However, we may share information in the following circumstances:
      1. Service Providers:
         We may engage third-party service providers to assist us in delivering the Service, such as hosting, maintenance, and customer support. These service providers are contractually obligated to protect your data and use it only for the purposes specified.
      2. Legal Requirements:
         We may share your information when required by law or to protect our rights, privacy, safety, and the safety of others. This may include responding to legal requests, preventing fraud, and addressing security or technical issues.
   3. Data Security:
      We employ industry-standard security measures to protect your data from unauthorized access, disclosure, alteration, and destruction. These measures include encryption, access controls, and regular security audits. However, no data transmission or storage can be guaranteed as completely secure.

• Your Rights and Choices

1. 1. Access and Correction:
      You have the right to access and correct your personal information. You can review and update your information in your account settings or by contacting our support team.
   2. Data Deletion:
      You may request the deletion of your account and associated data. Please note that certain data may be retained for legal or legitimate business purposes.
   3. Opt-Out:
      You can opt out of receiving promotional communications by following the instructions in the communication or by contacting us.
2. Changes to this Privacy Policy:
   We may update this Privacy Policy to reflect changes in our data handling practices or for legal, regulatory, or operational reasons. We will notify you of any material changes, and the updated policy will be effective on the date indicated.
3. Contact Information:
   If you have any questions or concerns about this Privacy Policy, please contact us at privacy@xaigi.tech.

Thank you for choosing Xaigi Technology Pvt Ltd’s Data Visualization and Analytics Platform. We are committed to protecting your privacy and providing a secure and reliable service.