At Xaigi Technology Pvt Ltd, we are committed to providing a high-quality experience with our SaaS-based data visualization and analytics tool hosted at https://analytics.xaigi.tech. We understand that situations may arise where you need to cancel your subscription or request a refund. To ensure a transparent and fair process, we have established the following detailed refund and cancellation policy:
Cancellation of Subscription
Upon successful cancellation, your subscription will remain active and fully functional until the end of the current billing period. It’s important to note that we do not provide refunds for the current billing period after the subscription has been canceled.
Xaigi Technology Pvt Ltd reserves the right to cancel or suspend your subscription and access to the Service at our discretion. In such cases, we will notify you of the cancellation, and any associated refund, if applicable, will be processed as outlined below.
Supporting Documentation: If applicable, attach any supporting documentation that can help us process your refund request efficiently.
Our customer support team will review your request promptly. If it meets the eligibility criteria outlined in sections 2.1 and 2.2, we will initiate the refund process.
If you have any questions or concerns about our Refund and Cancellation Policy or need assistance with a refund request, please do not hesitate to contact us at firstname.lastname@example.org.
By using our SaaS-based data visualization and analytics tool, you acknowledge and agree to abide by our Refund and Cancellation Policy as detailed above. We are committed to providing a fair and transparent process for subscription cancellations and refunds to ensure your satisfaction with our service. Thank you for choosing Xaigi Technology Pvt Ltd.