Terms and Conditions

Welcome to Xaigi Technology Pvt Ltd’s online Software as a Service (SaaS) data visualization and analytics tool, hosted at https://analytics.xaigi.tech (the “Service”). These Terms and Conditions (“Terms”) govern your use of the Service. By accessing or using the Service, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use the Service.

Subscription Services

1. 1. Subscription Plans: We offer various subscription plans for our SaaS-based data visualization and analytics tool. These plans are designed to cater to a range of needs and budgets. You can find detailed information about the plans, including pricing, features, and subscription periods, on our website.
  2. Billing: By subscribing to our service, you agree to pay all charges associated with your chosen subscription plan. These charges are billed in advance and are non-refundable. We may update the pricing of our subscription plans, and such changes will be communicated to you in advance.
  3. Automatic Renewal: Subscriptions are automatically renewed at the end of each billing period, unless canceled by you. To cancel a subscription, follow the instructions on our website or contact our support team.

Use of the Service

1. 1. Account Registration: To access our Service, you must create an account. During the registration process, you agree to provide accurate, complete, and current information.
  2. User Conduct: You agree to use the Service in compliance with all applicable laws and regulations. You also commit to not engaging in any activity that interferes with or disrupts the Service or other users’ experiences.
  3. Data Ownership: You retain full ownership of your data. You are responsible for the accuracy and legality of the data you upload or visualize using our Service. Xaigi Technology Pvt Ltd does not claim any ownership of your data.
  4. Data Privacy: Xaigi Technology Pvt Ltd is committed to protecting your data and your privacy. Our data handling practices are outlined in our Privacy Policy, which you can access on our website. By using the Service, you consent to the collection, use, and sharing of your information as described in our Privacy Policy.

Intellectual Property

1. 1. Ownership: Xaigi Technology Pvt Ltd, a company incorporated in India under the Corporate Act of 2013, holds the intellectual property rights of the complete platform and for the Service, including any customizations and added functionalities.
  2. License: Our analytics tool is built on top of the Apache Superset platform, an open-source analytics platform. The Apache Superset platform is distributed under the terms of the Apache Foundation License 2.0, which permits customization and commercialization without limitations. Please review the Apache Foundation License 2.0 at https://www.apache.org/licenses/LICENSE-2.0.

Termination

1. Termination by You: You have the option to cancel your subscription and terminate your account at any time. Cancellations take effect at the end of the current billing period.
2. Termination by Us: Xaigi Technology Pvt Ltd reserves the right to terminate or suspend your account and access to the Service, with or without cause, at our discretion.
Disclaimer of Warranties: We provide the Service on an “as is” and “as available” basis. We do not make any warranties or representations regarding the reliability, availability, or security of the Service.
Limitation of Liability: To the extent permitted by law, Xaigi Technology Pvt Ltd is not liable for any direct, indirect, incidental, special, or consequential damages arising from your use of the Service.
Data Protection and Privacy Policies
At Xaigi Technology Pvt Ltd, we are committed to safeguarding your data and privacy. Our policies adhere to various data protection acts, rules, and regulations to ensure that your information is handled securely and in compliance with international data protection standards. Below, we outline our comprehensive data protection and privacy policies:
1. General Data Protection Regulation (GDPR) Compliance: We strictly adhere to the General Data Protection Regulation (GDPR) framework, which grants individuals in the European Union (EU) enhanced rights and control over their personal data. As such:
  1. We obtain explicit consent before collecting and processing personal data.
  2. You have the right to access, rectify, or erase your personal data.
  3. We implement data minimization and storage limitation principles.
  4. Data portability is facilitated upon request.
  5. We maintain records of processing activities and ensure data security.
2. California Consumer Privacy Act (CCPA) Compliance: We respect the privacy rights of California residents under the California Consumer Privacy Act (CCPA). Our compliance includes:
  1. Transparency about the categories of personal information we collect.
  2. The right to opt out of the sale of personal information.
  3. Non-discrimination in service or price for exercising privacy rights.
3. Data Minimization: We collect and process only the data that is necessary for the purposes for which it is collected. Unnecessary data is not retained.
4. Data Security: Your data is safeguarded through robust security measures, including encryption, access controls, and regular security audits. We are committed to protecting your data from unauthorized access, disclosure, alteration, and destruction.
5. Consent: We obtain your explicit consent before processing your personal data, and you have the right to withdraw consent at any time.
6. Data Portability: Upon your request, we will provide you with your personal data in a structured, commonly used, and machine-readable format.
7. Right to Access and Rectify: You have the right to access the personal data we hold about you and rectify any inaccuracies.
8. Right to Erasure (Right to be Forgotten): You have the right to request the deletion of your personal data from our systems.
9. Non-Discrimination: We will not discriminate against you for exercising your privacy rights.
10. Third-Party Data Processors: We ensure that third-party data processors we engage comply with data protection laws and maintain a high level of data security.
11. Data Breach Response: In the unlikely event of a data breach, we have procedures in place to promptly detect, report, and investigate breaches. We will notify affected individuals and relevant authorities as required by law.
12. Privacy Policy: For a detailed understanding of how we handle your personal information, please review our comprehensive Privacy Policy, which is available on our website. Our Privacy Policy outlines the types of information we collect, how we use that information, and your rights and choices regarding your data.
Governing Law and Jurisdiction: These Terms are governed by and construed in accordance with the laws of India. You agree to submit to the exclusive jurisdiction of the courts located in India for the resolution of any dispute arising out of or in connection with these Terms.
Changes to Terms: We reserve the right to update these Terms at any time. We will notify you of any material changes via email or through the Service. Your continued use of the Service after such notice constitutes your acceptance of the updated Terms.
Contact Information: If you have any questions or concerns about these Terms, our data protection, or privacy policies, please contact us at [Your Contact Information].

By using our SaaS-based data visualization and analytics tool, you agree to these Terms and Conditions, including our commitment to data protection and privacy. Thank you for choosing Xaigi Technology Pvt Ltd.

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